Overview
Luminous gives you several ways to get data out of the system — from quick one-click spreadsheet downloads on any grid page to server-side background exports for large datasets. This article covers the main export paths for sales orders, fulfillment orders, and other common data types.
Exporting Sales Orders
All sales-order export actions live in the Sales Orders grid (Operations → Sales Orders or the Shipping / Posted Orders view).
Select rows, then export
Select rows, then export
- Go to Operations → Sales Orders and tick the orders you want.
- Click Bulk Actions (n) at the top right of the grid.
- Choose one of the export options:
| Button | What you get |
|---|---|
| Export Sales Order(s) | XLSX spreadsheet of the selected orders, columns matching what is currently visible in your grid |
| Export Sales Order PDF(s) | One PDF per selected order |
| Export Packing Slip(s) | Packing-slip PDFs for the selected orders |
| Export Fulfillment Allocation Sheet | Spreadsheet showing how each selected order's line items are allocated across fulfillment orders |
Export all results (large data sets)
If your search filter returns more orders than fit on a single page, use Export All Results instead of selecting individual rows:
- Apply your filters on the Sales Orders grid.
- Open the bulk-action bar.
- Click Export All Results.
- A loading dialog appears while Luminous queues the export server-side.
- When it finishes, a toast notification reads "Your export is being prepared. It will appear on the Downloads page when ready." Click View Downloads in the toast, or navigate to Tools → Downloads at any time.
Note: If you have selected orders across multiple pages and click the regular "Export Sales Order(s)" button, Luminous will automatically redirect you to Export All Results to prevent silently dropping records from other pages.
Exporting Fulfillment Order Packing Slips
From the Fulfillment Orders grid (inside a Sales Order)
- Open a Sales Order and scroll to the Fulfillment Orders section.
- Click the row-action menu (⋮) for a fulfillment order.
- Select Export Packing Slip.
From the Fulfillment Order detail page
- Open the fulfillment order detail.
- Look for the Export Packing Slip action in the page actions area.
The Downloads Page (Download Center)
Large or async exports do not download immediately — they are queued and built in the background. All of them land on the Downloads page.
How to get there: Sidebar → Tools → Downloads, or navigate directly to /downloads.
On the Downloads page you can:
- See the status of each export (Pending → Processing → Completed, or Failed / Expired).
- Filter the list by export type using the dropdown in the top-right corner.
- Click Download on any completed item to save the file.
- Delete exports you no longer need.
Export types that may appear here include:
| Type label | Triggered from |
|---|---|
| Sales Orders Export | Sales Orders grid → Export All Results |
| SKU Export / SKU Template Export | Inventory → SKUs → Export |
| Inventory Stocks Export | Inventory reports |
| Stock Snapshot Export | Reports |
| Invoice Export (ShipStation / QuickBooks) | Invoices |
| Transaction COGS Export | Financial reports |
| Purchasing Report | Purchase Orders |
| Commitments Report | Reports |
| In-Transit Report Export | Reports |
| Cost Rules Export | Cost Rules |
| Companies Export | Companies / Contacts |
| Contacts Export | Companies / Contacts |
Completed downloads eventually expire. Download files you need before the expiry notice appears.
Other Common Exports
- SKU / Product data — see How do I perform bulk updates or exports of SKU and product data in Luminous? for the full export-format list.
- Order Routing Simulation data — see How to Use the Order Routing Simulator & Export Routing Data for JSON-format routing exports.
- Inventory data to Google Sheets — see the Data Exports / Google Sheets integration articles for scheduled pushes.
Troubleshooting
The export button is greyed out or missing. Make sure you have at least one row selected (for selection-based exports).
"Export All Results" is not available. This option requires the feature to be enabled for your account. Contact your Luminous administrator if you need access to export large filtered result sets.
My export shows "Failed" on the Downloads page. Try triggering the export again. If it fails repeatedly, contact Luminous support.
My download has expired. Expired files can no longer be retrieved. Re-run the export from the source page to generate a fresh copy.