Step 1: Review and Update Company and Contact Details

Double-Check Imported CRM Data

  1. Go to Sales > CRM and open the Companies and Contacts tabs.
  2. Review the imported data to ensure accuracy.

Assign Sales Reps

  • Assign sales reps to companies or contacts as needed.

Clean Up Data

  • Merge duplicate entries manually where necessary.

Add Tags or Custom Fields

  • Use this opportunity to tag companies or add custom fields.

Step 2: Set Up Pricing

Luminous offers flexible pricing options. Here’s how to configure them:

1. SKU Price Overrides

Use Case: Grandfathered pricing for specific companies.

  • Open the company in Sales > CRM and go to its Pricing Structure tab.
  • Select SKU Price Overrides.
  • Manually add specific pricing for each product under the relevant company.

Note: Luminous currently does not support bulk imports for SKU price overrides. You can create a Google Sheet and send it to the Luminous support or implementation team for assistance.

2. Create a Pricing Schedule

A Schedule acts as the foundation for pricing tiers.

Steps to Set Up a Schedule

  1. Navigate to Sales > Pricing (Schedule tab) and click Create Schedule.
  2. Add a new schedule and define the tiers:
    • Tier Example:
      • 0–99 units: No discount.
      • 100–999 units: 10% discount.
      • 1000+ units: 15% discount.
    • Discounts can be percent-based or fixed amounts.
  3. Save your schedule.

3. Add Levels to a Schedule

Levels apply additional pricing logic on top of the schedule.

Steps to Add Levels

  1. On Sales > Pricing, open the Level tab and add a level:
    • Example Levels:
      • Tier 1: Additional 10% discount for wholesalers.
      • Tier 2: 15% discount for direct imports.
      • Tier 3: 5% discount for doorstep delivery.
  2. Apply the level to products as needed.

4. Apply Pricing to a SKU

  1. Navigate to a specific product.
  2. Go to the Pricing section.
  3. Assign the relevant schedule.
  4. Review how the tiers and levels affect the product pricing.

5. Group Pricing Logic

Groups allow you to batch-apply pricing logic to categories or subcategories of products.

Steps to Create a Group

  1. Open the company in Sales > CRM and go to Pricing Structure > Pricing Groups.
  2. Define a group and assign products or categories.
  3. Apply the pricing level to the group instead of individual products.

Step 3: Configure Payment Terms and Automated Billing

Set Up Payment Terms

  1. Open the company's Pricing Structure > Payment Term tab.
  2. Define terms such as Net 30 or custom terms.

Enable Automated Billing

  1. Ensure payment processor details are added to the customer profile.
  2. Set the Due Date to align with the desired auto-charge timeline (e.g., 30 days after shipment).
  3. Enable Automatic Emailing of Invoices.

Common Pricing Scenarios

Example 1: Wholesaler Pricing

  • Create a Schedule with volume-based discounts (e.g., 10% at 100 units, 15% at 1000 units).
  • Add a Level for an extra 10% wholesale discount.
  • Apply the level to the wholesaler’s profile.

Example 2: Direct Import Pricing

  • Create a Level with 15% discount for direct imports.
  • Apply it to specific SKUs or groups for customers.

Notes

  • Luminous allows advanced customization of schedules, levels, and overrides, but some processes require manual setup.
  • For automated updates or imports, collaborate with the Luminous support team.

By following these steps, you can set up comprehensive pricing structures and streamline your CRM data management for optimized sales operations.