Where the export is sent

When you click Export to CSV or Export to PDF on the Sales Report page (open /reports/sales-report on your Luminous URL; this page is no longer linked from the main navigation), Luminous generates the file in the background and emails it to the email address of the account you are currently logged in with.

There is no option to enter a different destination address at export time — the file always goes to your own Luminous account email.

What to expect

  1. Click Export to CSV or Export to PDF in the top-right corner of the Sales Report page.
  2. Luminous displays a confirmation message indicating the file is being prepared.
  3. Once the file is ready, you receive an email with the subject "Sales Report Export File" and the report attached (.csv or .pdf, depending on the format you chose).

Because the file is built in the background, delivery may take a few moments depending on the size of your data set.

If you didn't receive the email

  • Check your spam or junk folder.
  • Confirm the email address on your Luminous account is correct — it must be a deliverable inbox, since the export goes only to that address.
  • If a team member needs the file, they can log in under their own account and run the export themselves.