Sales Orders

1. Go to Operations > Sales Order Grid.
2. Click on the relevant Sales Order
3. Scroll to the bottom of the order detail page to view the Activity log.
   • Shows order placement, edits, fulfillment creation, and status updates

Tabs Available on a Sales Order

When viewing a Sales Order (via Operations > Sales Order Grid), multiple tabs provide detailed insight into the order’s lifecycle — including related documents and activity logs:

• Items: Displays all SKUs included in the order, along with quantity, pricing, and inventory movements.
• Fulfillment Orders: Lists all Fulfillment Orders generated from this Sales Order. Each entry links to its own detail view and activity log.
• Refund/Return Orders: Manage return and refund order.
• Invoices: Shows any invoices created from the Sales Order, along with a record of updates and status changes.
• Shipments: Displays shipment tracking details and associated activity, such as carrier scans and delivery confirmations.

Each of these tabs helps piece together the full journey of an sales order — from creation to delivery — and complements the main Activity Log for deeper traceability.

Fulfillment Orders

1. Go to Operations > Fulfillment Orders.

2. Select the Fulfillment Order in question.

   

3. Scroll to the bottom and click the Activity Log tab.

   • Displays creation time, updates, who triggered them, and whether actions were manual or automated.