Overview

A new Sales Purgatory setting allows teams to skip importing orders based on a cutoff date. This prevents older orders from being pulled into Luminous, even if they are later updated in a connected third-party system. This is especially helpful for keeping historical or irrelevant orders out of the workflow.

Once enabled, any order with an order date on or before the selected cutoff date will be completely dropped and will not be saved to Luminous.

Important: This setting only applies to new orders coming in after it is enabled. Existing orders in Luminous are not affected.


When to Use This Setting

This setting is useful when:

  • A large number of legacy orders exist in an external system
  • Old orders are being re-sent due to minor updates or sync behavior
  • Only recent, actionable orders should be processed in Luminous

How the Cutoff Date Setting Works

  • Orders with an order date on or before the cutoff date are fully ignored
  • Ignored orders are not saved to Luminous
  • Updates to old orders in a third-party system will not trigger a re-import
  • This behavior is different from skipping inventory, which still saves the order

How to Enable Skip Orders by Cutoff Date

  1. Navigate to Operations > Purgatory, click the ⋯ menu at the top right and choose Settings (this opens Settings > Order Processing)
  2. Locate Skip Orders Older Than Specified Date
  3. Check the box to enable the setting
  4. Select a Cutoff Date using the date picker
  5. Click Save Settings

Orders with an order date on or before the selected date will no longer be imported into Luminous.


Difference Between Cutoff Date and Other Skip Settings

SettingWhat Happens to the OrderInventory Impact
Skip Inventory for Orders Older Than X DaysOrder is savedInventory is skipped
Skip Orders Older Than Specified DateOrder is dropped entirelyNo inventory allocation

Common Questions

Will this remove existing orders from Luminous?
No. This setting only affects new incoming orders.

What happens if an old order is edited in the third-party system?
The order will not be re-imported if its order date is on or before the cutoff date.

Can the cutoff date be changed later?
Yes. Updating the cutoff date will apply to future incoming orders only.