What happens
When a receiving report covers every line of a PO shipment in full, Luminous closes the shipment and sets its status. This applies to shipments received in Luminous.
- Shipments linked to a 3PL/Amazon inbound shipment keep their existing auto-close behaviour. The settings below don't apply to them.
- Auto-close only counts receipts made against that shipment. If you receive against the PO without choosing the shipment, the shipment stays open.
- A closed shipment is never reopened automatically, even if a later void lowers the received quantity.
Change the behaviour
- Go to Settings > Inventory and scroll to the PO shipments section.
- Use Close PO shipments automatically when fully received to turn auto-close on or off. It is on by default.
- Use Status on full receipt to choose the status an auto-closed shipment moves to. If you leave the default, it moves to "Arrived" if your account has that status.
- Click Save Settings.
Why didn't my shipment close?
- The receipt wasn't linked to the shipment. Choose the shipment when receiving.
- Not every line is received in full yet.
- Auto-close is turned off in settings.
If the PO shipments section isn't visible in your settings, the feature may not be enabled for your account yet. Contact support.