Put a work order on hold

You can hold a work order that is Planned or In Progress.

  1. Open the work order and click More → Hold.
  2. In Put Work Order On Hold, enter a Reason for Hold and click Put On Hold.
  3. The status stays the same, with an On Hold tag next to it. A Work Order On Hold banner shows the reason and when it was held, and work-order lists show the status as, for example, “In Progress (On Hold)”.

Resume

Click Resume at the top of the page (or Resume Work Order in the banner), then click Yes to confirm. The tag and banner clear.

Good to know

  • Hold does not change the status value. A planned order stays Planned, and an in-progress order stays In Progress.
  • Luminous does not block other work on a held order.
  • Completed or cancelled work orders are never shown as held.
  • If the server refuses a hold or resume, the message shows the server's reason.