Faire has two connection options in Luminous. They sync different things, so choose the one that matches what you need.
| Option | What it does | What you need |
|---|---|---|
| Direct — products and stock | Pulls products and pushes stock. It does not import Faire orders. | An application ID and application secret from Faire |
| Via Trackstar — orders, stock, products, tracking | Pulls Faire orders into Luminous and sends tracking back to Faire. | Nothing to copy or paste. You sign in to Faire in the Trackstar window. |
Connect Faire via Trackstar
- Go to Settings → Integrations, click Add Integration and search for Faire. The tile shows “2 ways to connect”.
- Choose Via Trackstar — orders, stock, products, tracking.
- Optionally rename the connection (default “Faire (Trackstar)”) and pick an Inventory Quantity Type (default: onhand).
- Click Authorize Faire, sign in to Faire in the Trackstar window and approve access.
- Click Save.
Connect Faire directly
Choose Direct, enter the Faire application ID and secret, then authorize with Faire.
Using the App Integration Account form
When you create an account and pick Faire as the app, a note explains that direct Faire pulls products and pushes stock only. To import orders and send tracking, choose the Trackstar Cart app instead and pick Faire in the Trackstar window.
Don't see the Trackstar option?
The Trackstar option only appears if the Trackstar connection is enabled on your account. If it isn't, the Faire page shows a note and offers only the direct connection. Contact support to have it enabled.