WordPress vs. WooCommerce
Luminous does not have a generic WordPress integration. However, if your WordPress site uses WooCommerce (the most common WordPress e-commerce plugin), Luminous supports it directly as a sales channel. WooCommerce on WordPress is the integration you're looking for.
Supported Platforms (Channel Types)
Luminous connects to many external platforms through Settings → Integrations → Add Integration. Examples include:
| Platform | Common Use |
|---|---|
| Shopify | Direct Shopify store orders and inventory sync |
| WooCommerce | WordPress + WooCommerce store orders and inventory sync |
| Amazon | Amazon marketplace orders |
| Api2Cart | Multi-storefront connector (supports many cart platforms) |
| HubSpot | CRM-driven order sourcing |
| Ecart API | Additional storefront support |
| TrackStar | 3PL / warehouse fulfillment destination |
Setting Up a WooCommerce Channel
To connect your WooCommerce store to Luminous:
- Click your name in the top-right corner, choose Settings, then open Integrations and click Add Integration.
- Choose WooCommerce from the list (the Connect WooCommerce page opens).
- Enter a name in Name this connection (pre-filled as "WooCommerce").
- Click Authorize WooCommerce. A TrackStar window opens over the page so you can sign in to your WooCommerce store; you are then brought back to Luminous. There are no API keys to copy or paste.
- Choose the Inventory Quantity Type and click Save.
- Then go to Manage → Channels, create a channel, select the appropriate Channel Type (Sales, Fulfillment, or End to End), and configure the capabilities you need (see below), then click Save.
What the WooCommerce Channel Can Do
Once connected, a WooCommerce channel supports the same channel capabilities as other platform channels:
- Pull Orders — Luminous automatically imports new orders from your WooCommerce store.
- Push Stock — Luminous pushes real-time inventory levels back to WooCommerce on a schedule (daily or hourly).
- Push Fulfillment Orders — Send fulfillment orders to a connected warehouse or 3PL.
- Auto-Create Invoices — Automatically generate invoices in Luminous when orders arrive.
- Custom Field Mapping — Map WooCommerce order fields to Luminous fields.
- Order Filters — Control which orders are imported (e.g., by tag or attribute).
What Are Channels?
A Channel in Luminous is a named configuration that connects your account to an external platform. Every channel has one of three types:
- Sales Channel — Pulls orders from a storefront and pushes tracking/shipping updates back.
- Fulfillment Channel — Pushes fulfillment orders out to a warehouse or 3PL.
- End to End Channel — Does both: pulls orders from a source and pushes them to a fulfillment destination.
You can view, create, and manage all channels under Manage → Channels in the main menu. Channels can be enabled or disabled at any time without losing their configuration.