When automatic fulfillment-order generation skips a sales order, Luminous writes the reason to the order’s Activity Log.

  1. Open the sales order.
  2. Scroll to Activity Log.
  3. Find the most recent entry that starts with “No fulfillment order was created:”.

Example: “No fulfillment order was created: Cannot auto-generate fulfillment orders for orders with status: shipped.”

Reasons include lines that couldn’t be routed, lines out of stock, orders fulfilled externally, and orders on hold (for example, pending payment). Each reason is logged once per order. If the reason changes, a new entry appears.