Why did my PO line's Received quantity or Line Status change?

Luminous recently updated how the Received quantity is calculated on purchase order lines. Previously, the figure was read from a running total that could fall out of sync with the underlying receiving records — for example, if a receiving report was voided, the voided amount could still appear in the Received column.

The Received column now sums the quantities directly from the individual receipt lines linked to each PO line. This means:

  • Voided receiving reports no longer contribute to the Received figure. If a receipt was voided, the line correctly shows what was actually received on active reports.
  • Lines with UOM conversions (e.g. ordered in cases, received in eaches) now show a correctly converted received total in the ordered unit — the same unit every other column on the row uses.
  • The Remaining to Receive column is now a like-for-like subtraction: both the ordered quantity and the received quantity are in the ordered unit, so the result is directly comparable.
  • The Line Status filter (Awaiting Shipment, Partially Received, Fully Received, etc.) resolves the same received figure the grid displays, so a filter result and the grid value will always agree.

What you might see

| Situation | Before | After | |---|---|---|| | Active receipts existed but roll-up was zero | Received = 0, Line Status: Awaiting Shipment | Received = actual amount, Line Status: Partially/Fully Received | | Receiving report was voided | Voided amount still counted in Received | Received reflects only active reports | | Ordered in cases, received in eaches | Received shown in eaches (different unit from the rest of the row) | Received shown in cases, consistent with Ordered and Remaining |

What to do

No action is required. The figures update automatically. If you notice a line whose Received quantity has changed and you believe the new value is incorrect:

  1. Open the PO and, on the Order Items tab, scroll to the Associated Receiving Reports section (or check the linked receipt from the line-item grid).
  2. Confirm which receiving reports are active (not voided) and what quantities they record.
  3. The Received column should match the sum of those active receipt quantities, converted to the ordered unit.

If the numbers still do not match what you expect, contact Luminous Support with the PO number and affected line details.

External API

The quantity_received field on /external/api/v1/purchase-orders/items and the PO detail endpoint now reflects the same receipt-derived figure. See How do I read PO line reconciliation figures from the External API? for the full field reference.