Overview
The Shipments page in Luminous has been enhanced with a dedicated view, making it easier to monitor and manage shipment data syncing to external systems.
Previously, shipment details were only accessible by opening individual Sales Orders. With this update, shipments can now be viewed and managed from a centralized page under the Operations menu eliminating the need to navigate into each order.
What’s Changed
- Dedicated Shipments Page
Shipments now have their own page outside of Sales Orders for easier access - Faster Visibility into Sync Status
Quickly see which shipments are successfully synced, pending, or failed - Streamlined Troubleshooting
Identify and resolve sync issues without opening individual Sales Orders - Bulk Actions Available
Repush shipments directly from the grid
How to Access the Shipments Page
- Navigate to Operations in the left-hand menu
- Select Shipments
How to Use the Shipments Page
- Review shipment records in the grid
- Check the Push Status column:
- Pushed – Successfully synced
- Pending – Awaiting sync
- Push Failed – Sync failed and requires attention
- Use filters to find specific shipments:
- Filter by Order #, Channel, Date, or Status
- Use quick filters like Push Failed or Never Attempted
- Troubleshoot failed shipments:
- Review the Failure Reason column
- Retry syncing shipments:
- Select one or more shipments
- Click Repush to Source
Tips & Best Practices
- Check the Push Failed filter regularly to catch sync issues early
- Review failure reasons before repushing shipments
- Use filters to isolate issues by channel or date range
Need Help?
If shipment data is not syncing as expected, contact the support team with the Shipment ID or Order # for further assistance.