Supplier Hub overview
The Supplier page (find it in the left sidebar under Inventory → Supplier Responses) is a cross-order home for everything your suppliers have sent back through the Supplier Portal. It has two tabs that answer two different questions:
| Tab | Question it answers |
|---|---|
| Needs a decision | What do I still owe a supplier a response on? |
| All activity | What has happened across every supplier order? |
Note: Both tabs are only available when the Supplier Portal is turned on. If it isn't, the Hub shows a prompt to enable it in Settings → Purchase Orders. If no portal link has ever been sent to a supplier, the Hub shows a getting-started guide instead of the tabs.
Needs a decision
This queue lists every purchase order where a supplier has replied and there are still proposals you haven't acted on. An order leaves the queue once every proposed change on it has been either applied or declined.
What the table shows
| Column | What it means |
|---|---|
| Order | The purchase order reference number |
| Supplier | The supplier's name |
| They said | A badge showing whether the supplier Accepted with changes (yellow) or Declined the order (red) |
| Needs a decision | The number of individual line-level proposals still waiting on you |
| Answered | When the supplier submitted their response |
Click anywhere on a row — or the Review button — to open the purchase order. The Supplier Response tab on that order is where you apply or decline each proposed change.
When nothing is waiting, the queue shows a confirmation message: Nothing waiting on you.
The list is paginated (25 orders per page) and you can move between pages with the Previous / Next controls at the bottom.
All activity
This inbox is a chronological feed of everything suppliers have done from their portal links, across every purchase order. It is the only place in Luminous that shows messages, uploaded documents, cost requests, and QC inspections at a glance — without already knowing which order to open.
Activity types
Use the filter buttons at the top of the inbox to narrow the feed to a specific type:
| Filter | What it includes |
|---|---|
| Everything | The full feed — no filter |
| Responses | Supplier order confirmations (accepted, accepted with changes, or declined) |
| Messages | Free-text messages the supplier sent through the portal |
| Documents | Files the supplier uploaded |
| Shipments | Shipment reports submitted by the supplier |
| Cost requests | Additional charges the supplier has asked for (e.g. freight, handling, surcharges) |
| Inspections | Quality-control inspection results the supplier submitted |
Unread tracking
- A blue dot marks entries you haven't opened yet. The All activity tab itself shows a count of unread items in a badge next to the tab name.
- Unread state is per user — one team member reading an item does not mark it as read for everyone else.
- Click an item to mark it read and jump straight to the relevant purchase order.
- Click Mark all as read to clear all unread items at once.
The inbox is paginated (25 entries per page).
How to get started
If the tabs aren't showing yet:
- Open a purchase order and choose Send to contacts.
- Make sure Also send a portal link is ticked.
- The supplier receives a one-click link — no account or login required.
- Their reply, messages, and any uploaded files land in the Supplier Hub automatically.
Nothing a supplier sends changes your order until you explicitly apply it.