How do I sign in to Luminous?
Luminous uses a central login. You have three options on the sign-in screen:
Option 1 — Sign in with Google
If your organization has Google sign-in enabled, a Sign in with Google button appears at the top of the login screen.
- Click Sign in with Google.
- Choose or confirm your Google account in the pop-up.
- You are taken directly to your workspace list — no code or password required.
Note: Google sign-in must be enabled by Luminous for your account. If you do not see the button, use the email link method below.
Your Google account email must match the work email address registered in Luminous.
Option 2 — Email me a sign-in link (magic link)
This is the default method and works for all accounts.
Option 3 — Sign in with email and password
A traditional email and password login is also available. On the sign-in form, click Log in with email and password to reveal the password field, then enter your credentials and click Sign in. To switch back to the magic-link method, click Use a one-time email link instead.
- Enter your work email address in the field and click Email me a sign-in link.
- Check your inbox. If that address has a Luminous account, a sign-in link is on its way. (The screen shows the same confirmation either way — Luminous does not disclose whether an address is registered.)
- Click the link in the email. It opens in a new tab and signs you in immediately.
- You are taken to your workspace list to choose which account to enter.
Important: Each link works once only and expires shortly after it is sent. If the link has already been used or expired, return to the sign-in page and request a new one.
After signing in
Once authenticated you will see a list of Luminous workspaces your email address has access to. Select a workspace to enter it.
Troubleshooting
| Symptom | What to try |
|---|---|
| No sign-in email received | Check your spam folder. Confirm the address you entered is the one registered in Luminous. |
| Link says "expired or already used" | Request a fresh link from the sign-in page. |
| Google button not visible | Google sign-in may not be enabled — use the email link method instead. |
| Google sign-in fails with an error | Ensure the Google account email matches your Luminous work email. If it still fails, try the email link option. |
| Correct email but no workspaces listed | Your email may not be mapped to any active Luminous workspace. Contact your Luminous administrator. |